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Spring Ahead to 2.3!

I know you’re all busy so I’m going to keep this short today.  Times are busy here as well! By now you’ve all moved your clocks ahead an hour.  Now is also the time to move your shop ahead to Ascend Version 2.3.  Over 365 locations already have. If you’re one of those locations that Read More

Happy Birthday Version 2

One year ago this week we introduced Ascend Version 2. On the surface, it wasn’t a big change.  At the last Trek World  I joked that the main comments we heard were “It’s pretty much the same as Version 1” and “It’s slower”.  While it wasn’t readily apparent, much had changed. We had completely migrated Read More

Das ist cool!

Last week I had the privilege of visiting bike shops in Germany that are using Ascend. At one our stops I was sitting in the receiving area with their buyer/receiver and Urs Keller, our Ascend Manager in Germany. I was trying to follow their conversation in German as they were reviewing the order screen. Suddenly their Read More

Venturing into the unknown

This past Sunday I flew into Frankfurt, Germany. I’m spending the week in Germany and Switzerland visiting Ascend dealers and our local support team. When I’m traveling and have extra time, I like to venture into the unknown. I hop on the train from the airport into the city center, store my luggage and start Read More