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2.4 Preview – More Receipt Improvements

We’re putting the wraps on Ascend Version 2.4. It will be available for our Early Release dealers on May 14th and for all dealers on June 11th. More Receipt Improvements In Version 2.3 we spent time improving customer receipts.  We added the ability to specify your own custom footers and to email a receipt from the Change Read More

2.3 Critical Update and 2.4 Release Schedule

2.3 critical update Last week I told you about two recently discovered issues that you need to be aware of.  Click here to read the details.  They are critical enough that we don’t want to wait for version 2.4 to fix them.  We will be releasing an update to Version 2.3 to our Early Release dealers this week.  We’ll Read More

Version 2.3 Issues and Analytics Update

We’ve recently discovered two issues with Version 2.3 that you should be aware of. Trekfest on sale not importing: Dealers running Version 2.3 cannot import the Trekfest on sale using the Trek Sale Wizard (Desktop > Integration > Trek > Sale Wizard).  The problem is related to the attribute we added to the On Sale Read More

"Where are my Analytics?" and "Where did these work orders come from?"

“Where are my Analytics?” and “Where did these work orders come from?” We’ve been hearing these questions often. Here are the answers. Waiting for Ascend Analytics: Over the last several weeks it’s been taking longer and longer for the previous day’s numbers to appear on Analytics. Most recently it was taking until well into the afternoon. Read More