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Start the New Year Right

New Year’s Eve is sneaking up fast! We can help you keep your 2016 retail resolutions with a few simple steps in the final days of 2015. Backup: Since our Summer 2015 update, your nightly backups can be set to happen automatically. However, your end-of-the-year backup is one you may want to save for the long term. Make sure Read More

Say Cheese!

With the New Year comes a new way to advertise upcoming sales and promotions. Read on to learn about using custom images with your updated payment terminal and check out our holiday hours for information about support availability later this week. Big Boy Toy: You no longer have to be a big box retailer to provide customers a top-notch shopping Read More

Happy Holidays!

The holidays are here and we know you’re excited to get started, but we have a couple reminders before you head towards your seat near the fire. Read on to learn about our holiday hours, the Winter 2015 update, and another chance to win a set of Bontrager Transmitr lights or a Balista helmet. First things Read More

Update to Winter 2015

We’ve been well above 40 degree weather for most of December, but don’t be fooled: Winter 2015 is here. Update today to take advantage of updates to Work Orders, Reservations, promotional sales abilities and payment processing. Update Now: The Winter 2015 version of Ascend allows you to easily: Add multiple Rental Units to a Reservation Read More

UPDATED: From the Desk of the GM

UPDATE: 12/16/2015 9:00AM CDT We’ve become aware of some retailers experiencing issues when contacting Chase Paymentech regarding the addendum mentioned below. We’ve taken additional measures to ensure that they are aware of your calls and expect those issues to have been resolved. If you call and continue to experience problems with the Chase representative, we Read More

Reservations Accepted

The Winter 2015 version of Ascend is finally here! And with it come payment processing improvements, Work Order updates, fancy new receipt formats, and upgrades to Reservations. Update your workstations today to start taking advantage of all the new functionality. It’s quick, easy, and painless. Besides, our team is here to help if you run Read More

Work Orders Just Got Cool

The Winter 2015 version of Ascend is right around the corner. This week we’re going to dive into work orders . Why? Because we’ve made quite a few major improvements we think you’re going to like. Read on to see how everything from your receipts to your workflow is about to get better. Cool thing #1: Read More