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Dot Your I’s And Cross Your T’s

The busy summer season is coming and we want you to be ready! Here’s a few items to check off your to-do list as summer approaches – such as upcoming holiday hours, the Trek Extended Spring Rebates, and more. Holiday Hours: We’ve got special Holiday Hours coming up and there will be limited support via Read More

Summer 2016 is coming your way soon!

The Summer 2016 version of Ascend is just around the corner! We can’t wait to get it to you. Updates include: Custom Quick Add Buttons in Work Order Details so you can add your most popular SKUs or service packages with a single click. The ability to Change a Customer Associated to a Transaction, even Read More

“Somebody, help!”

Best System. Best Support. It’s the motto we live by, and we take it very seriously. But what does “Best Support” really mean? We’re billing our first installment of yearly support fees this week, so it’s a great time to brush up on all the resources you have at your fingertips. Personal Technical Support. No Read More

Meet Ryan, Ascend Inventory Specialist

Every few weeks, we feature one of our team members to give you a chance to get to know the people that develop Ascend, balance your books, and support you every day. This week our subject is Ryan Dreger, our Inventory Specialist. So, let’s get started… What is your title at Ascend? What does that Read More

Back to Product Basics

With our quarterly product updates, there’s always something new and exciting to learn in Ascend. But that doesn’t mean you should forget about the basics. One basic pair that everyone uses, but that sometimes gets overlooked, is our In-Store Products and Vendor Products. These two records have a lot of fields that look pretty similar and often contain Read More