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Don’t get set back

Daylight Savings Time ends November 5 – don’t forget to set your clocks back! But while you’re at it, don’t leave your books back in time. Ascend offers integration with the QuickBooks® Pro Desktop software, so all you need to do is import your end-of-day files to keep on top of your data entry. Bookkeeping Read More

Here to help

There’s a lot to learn with Ascend. To help you make the most out of your retail system, we’ve worked hard to bring you help beyond the phone. This week, we’re highlighting some support channels where you can find new help topics and updated videos any time of day (or night)! More than a forum: UserVoice allows Read More

Like a boss

Boss’s Day was October 16, and this week, we’ll help you learn to be the boss of your service center by turning on the new technician scheduling settings. Schedule work orders by date: Over 80% of our retailers worldwide have upgraded to Fall 2017. But only a small fraction of those retailers are taking advantage Read More

Work it!

There’s a good chance your store is on the Fall 2017 version of Ascend right now. This week, to help you make the most of our Work Order enhancements, we’ve put together an FAQ! Read on to learn more. Update to Fall: 80% of our retailers worldwide have updated to the Fall 2017 version of Ascend. Read More

Better inventory, better business

Winter is on its way. And for many of our customers, that means it’s time to dust off the scanners and start taking counts! Read on to learn how to keep your inventory accurate with cycle counts. Cycle counts are an important part of your inventory maintenance and help make full store inventories a lot less Read More