Will the real Justin please stand up?
This week, we’re excited to announce the winner of our Watch Now, Play Later Xbox One S giveaway! We’ve also got reminders for retailers who participated in the Trek Summer Sale and a note about special support hours this Friday. Read on to learn more. Winning attitude: Thanks to all...
Read MoreBring it in
Things are coming together this week – the Ascend Team for an all staff meeting, cyclists for Ride Across Wisconsin, and important ‘best practice’ information for vendor product imports. Mark the calendar and grab your notebook – you’ll want to write this down! Limited support: The Ascend support line...
Read MoreTax breaks, rebates, and total recall
Trek recently announced a new recall, Wisconsin is running a “sales tax holiday” before school starts, and the Trek 2018 Summer Sale ended on July 30. There’s a lot going on this week for Ascend retailers, so we’ll make sure you’re up to speed on everything you need to...
Read MoreThe sale of the summer
The Trek Summer Sale starts this week! Are you ready for it? We’ve got the resources you need right here. It’s also the final days of our Sherpa contest! Make sure you’re up-to-date in Ascend University for a chance to win an Xbox One S. Trek Summer Sale: Take advantage of...
Read MoreService central
By now, your season is probably in full swing – and now that customers are out and about in the great outdoors, their equipment probably needs some TLC and your service center is bustling. This week, we have a few tips to keep things humming along. Hotfix incoming: Retailers...
Read MoreA little help from my friends
The Ascend support line will be closed briefly Friday morning, but there are a lot of great resources available to help out while we’re away! From videos to articles to conversations with other retailers, we’ve got a resource type for everyone. Limited support: The support line will be closed from 9:00am to 10:15am...
Read MoreMake a reservation
If you’ve already updated to the June 2018 version of Ascend, hopefully you’re taking advantages of the cool new features! If you aren’t on June 2018 yet, make sure to set aside some time outside of store hours to update. You should also take a few minutes right now...
Read MoreSummer is here!
June 21 is officially the first day of summer in the northern hemisphere – but here in Ascend, we’re celebrating a few days early with the release of the June 2018 version on June 19! Normally, we try to keep our summer releases focused on fixing bugs and improving...
Read MoreIntroducing…
The next Ascend release is just around the corner, and it brings a lot of cool changes, including a whole new take on Rentals and Reservations. And coming this week, we’ve got the start of the TCRM Scratch & Win and the Trek 100 this weekend. June 2018 version...
Read MoreBring the heat
In the US, Memorial Day is the unofficial start to summer. Now that your customers have had a taste of good weather, your season’s sure to jump into full swing – make sure you’re fully prepared. Service outage: Several Ascend online services will be down beginning at 11:00 pm...
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