Introducing…
The next Ascend release is just around the corner, and it brings a lot of cool changes, including a whole new take on Rentals and Reservations. And coming this week, we’ve got the start of the TCRM Scratch & Win and the Trek 100 this weekend. June 2018 version...
Read MoreBring the heat
In the US, Memorial Day is the unofficial start to summer. Now that your customers have had a taste of good weather, your season’s sure to jump into full swing – make sure you’re fully prepared. Service outage: Several Ascend online services will be down beginning at 11:00 pm...
Read MoreFire up the grill
It’s a busy week here at Ascend as we all prepare for the long weekend. There’s meetings to have, grills to set up, and brats to cook here in Wisconsin. Memorial Day is just around the corner! Make a note of upcoming support hours, check out our newest videos...
Read MoreUpdated subscription fees
This week we’ve got a special message from our Ascend General Manager, Mark Hoggatt, regarding the recent update to our subscription cycles and some awesome news on upcoming integrations. Dear Customers, I’m writing to you today to announce changes to our Ascend fees: Starting in May, we’ll bill you...
Read MoreBase camp roundtable
This week, our entire team is gathered in Waterloo, Wisconsin at the Ascend headquarters for our annual Ascend Global Summit. During this time, we fly in members from our international offices (UK/Ireland, Germany/Switzerland, and – new this year! – Australia/New Zealand, Spain, and Japan), as well as remote members...
Read MoreTowards the summit
We’ve got some important updates for you this week! Read on to learn more about some upcoming limited support, the importance of keeping your PCs upgraded, and the General Data Protection Regulation taking effect later this month. Heading towards the summit: Every year, our global headquarters in Waterloo, WI hosts a...
Read MoreBuy buy buy
It might sound crazy, but it ain’t no lie – we’ve still got expo hardware available for discounted prices! Also this week, the support line will be closed for an hour this Thursday and multi-store retailers will start seeing the updated Transfers screen in Ascend. Limited support: The Ascend support...
Read MoreUPDATED: Here comes the sun
UPDATE: 4/20/18 4:30 PM CST Four products were inadvertently missed in the Trek Update files. We have now added these products to both the vendor files and the Labels to print query. UPC Part Number Description MSRP ADVMSRP 601479678532 550999 X-Caliber 7 WSD 13.5 650b Matte Solid Charcoal $879.99...
Read MoreGet your money’s worth
Winter may not want to let go just yet, but the signs of spring are marching forward! Spring fling: The Spring 2018 version of Ascend was released on March 20. And after just three weeks, over 76% of our global users have already updated! If you haven’t joined them...
Read MoreWe have the knowledge
The newest version of Ascend is live, along with the Ascend University video for the most noticeable part of the update. Trek Fest starts this week and, if you use Trek Connect Retail Marketing, your spring coupons are also live. There’s a lot of information here, but luckily, you...
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