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Physical Inventory

Break out the popcorn

On a cold winter day, it’s tempting to just switch on the TV and zone out until spring. But that’s not usually a realistic option! This week, we’re here to help bring a little of that low-key feeling to your workday with three new videos on Ascend University. So grab a snack, sit back, and Read More

Ring in the new year

Happy 2018! Have you made your New Year’s resolutions yet? Right now, you’re probably focused on getting your inventory done – but set aside some time this week to make a plan to get the most out of your system this year. Check your backups: We say it a lot, but it bears repeating – Read More

Check the list

This time of year, it’s easy to let things fall through the cracks. So we’ve made this list that you should check twice – and it’ll help keep your holiday season nice! This week we’re preparing for full-store inventory, double-checking our database backups, and marking our calendars for the next version of Ascend. Limited support this Read More

Don’t get set back

Daylight Savings Time ends November 5 – don’t forget to set your clocks back! But while you’re at it, don’t leave your books back in time. Ascend offers integration with the QuickBooks® Pro Desktop software, so all you need to do is import your end-of-day files to keep on top of your data entry. Bookkeeping Read More

Better inventory, better business

Winter is on its way. And for many of our customers, that means it’s time to dust off the scanners and start taking counts! Read on to learn how to keep your inventory accurate with cycle counts. Cycle counts are an important part of your inventory maintenance and help make full store inventories a lot less Read More

Updates away!

Having trouble getting Ascend to recognize your inventory scanner? Printers shared over the network having fits? Are you running Windows® 10? Reset settings from the latest round of Windows® updates may be to blame. Read on to find out how to fix these issues. Unrecognized inventory scanner: Not seeing the familiar green Windows Mobile Device Read More

UPDATED: Make Your Resolutions

UPDATE: 1/19/17 10:00AM CST  Trek has issued a voluntary recall of select Bontrager Approved TLR Disc 700C 24H wheels, including some which were included with Trek 720 Disc bike models. We’ve prepared queries to help you quickly locate bikes and wheels which may be affected (both in your inventory and sold to customers) and steps to best Read More

UPDATED: ‘Tis the Season

UPDATE: 12/14/16 12:00PM CST  Trek has issued a voluntary recall of select Bontrager lights, including some Flare RT and Ion 700 RT models. We’ve prepared queries to help you quickly locate lights which may be affected (both in your inventory and sold to customers) and steps to best manage inspections for your claims. Learn more Read More

Winter is Coming

The Winter 2016 version of Ascend, that is – no need to find yourself a direwolf! Early release retailers can expect to see the new version early next week, and the rest of you only need to wait another month. Stay tuned here for the next few weeks to get a sneak peek at all Read More

Did someone say “update”?

This week we’ve got some news on our latest update, a new group on the ACN to help with vendor update notifications, and information on outdated hardware. Plus, our October Hardware Sales specials. Read on to learn more. New season, new version: The Fall 2016 version of Ascend is quickly becoming the most installed version in Read More

Last Call for Grillin’

Fall is just around the corner and in the US, Labor Day is the unofficial kickoff! Ensure you’re ready for the autumn rush and prepare your shop for smooth transition to the next selling season with accurate inventories. Limited Support Available: The Ascend Support Line will be closed on Monday September 5th for the holiday, Read More

Check Your List

We’re all settled after Trek World and we had a great time meeting retailers and listening to your feedback. If you weren’t there (or just couldn’t make it to our seminars), this week we’ll cover best practices to get the most out of your Ascend system. Products Maintain a complete record for every product you Read More