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Ordering

Going through security

March is roaring in with new promotions, a new version of Ascend, software updates, and more. Make sure you’re in the loop on everything going on at Ascend by signing up for our blog! Dexter verification: As Trek moves closer to launching their new business-to-business site, they need to confirm your login credentials for the Read More

Spring forward

The weather may be having trouble making up its mind, but spring will be here before you know it! The Spring 2018 version of Ascend was released to beta and early release retailers on February 28. It will be available to everyone else on March 20 – so get to know our new features this Read More

Spring into Action

For a lot of us Northerners, it seems like winter just doesn’t want to let go. But as retailers know, spring really is right around the corner. This week, we’re bringing our checklist to review everything you’ll need to get right back into the season. Update those product lines: Spring brings new product lines for most vendors Read More

Spring into Action

For a lot of us Northerners, it seems like winter just doesn’t want to let go. But as retailers know, spring really is right around the corner. This week, we’re bringing our checklist to review everything you’ll need to get right back into the season. Update those product lines: Spring brings new product lines for most vendors Read More

Spring Fever

Here in Wisconsin, we’re being spoiled with some distinctly spring-like weather. Of course, we’re back to our normal temperatures in the 40s by the end of the week, but for now we’ll enjoy the sun and you can enjoy a preview of the the Spring 2017 version of Ascend! Early release retailers can expect to see Read More

Stuffed with Orders

We hope you had a wonderful Thanksgiving weekend full of good food and lots of sales. But this is just the beginning of the holiday season! In preparation for the holidays and the Winter 2016 release next week, let’s talk about Vendor Order updates. It’s Coming: The Winter 2016 version of Ascend will be available to all Read More

Winter is Coming

The Winter 2016 version of Ascend, that is – no need to find yourself a direwolf! Early release retailers can expect to see the new version early next week, and the rest of you only need to wait another month. Stay tuned here for the next few weeks to get a sneak peek at all Read More

Check Your List

We’re all settled after Trek World and we had a great time meeting retailers and listening to your feedback. If you weren’t there (or just couldn’t make it to our seminars), this week we’ll cover best practices to get the most out of your Ascend system. Products Maintain a complete record for every product you Read More

Get Down with the DM

We aren’t talkin’ Snapchat, but Ascend does give you the power to directly contact your customers on their mobile phones using SMS. Read on to learn how to make sure you’re taking full advantage of your system services. Plus, we’ve got some information on the 2016 Trek Summer Sale. Start with the Data: Before you Read More

Back to Product Basics

With our quarterly product updates, there’s always something new and exciting to learn in Ascend. But that doesn’t mean you should forget about the basics. One basic pair that everyone uses, but that sometimes gets overlooked, is our In-Store Products and Vendor Products. These two records have a lot of fields that look pretty similar and often contain Read More

Summer 2015 Has Arrived

The Summer 2015 version of Ascend has just been released to all retailers and it includes updates to Work Orders, Backups, Case Quantities, and much more. Start taking advantage of all the new features right now by downloading it straight from the Ascend Desktop. Not really sure of the changes you can expect? Read on Read More

Powered-Up Purchase Orders

Ascend allows you to track inventory and process sales, but it all starts with your products. That’s why, with the Summer 2015 version of Ascend, we’ve made some improvements to your Purchase Order screen that’ll make ordering products just a bit faster with new columns, helpful highlighting, and multi-select. Keep reading to learn more in this week’s Read More

Upgrade to Version 2.12 Today!

Version 2.12 is here and we’re ready to share all of its newest feature with retailers far and wide. If you haven’t updated your system, make sure to do so as soon as possible to start taking advantage of all of the improvements we’ve made. Not sure what’s included? Read on for a short list Read More

Comments Welcome

Ascend version 2.12 is less than a week away. When you upgrade, you’ll be able to add comments to sales items. Additionally, any comments added to a special order item will be shared between the sales and order screens. Have a customer that is taking a portion of their purchase home with them now and coming back for rest? Read More

Customize Your SMS Defaults

Version 2.11 is now available! If you haven’t already, upgrade today and join the hundreds of dealers already taking advantage of Ascend’s new features. Customize Your SMS Defaults A few versions back, we added SMS integration to Ascend. (Do you remember which version? We’ll send a small care package to the first person who comments with the correct answer.) Since then, Read More

What's an .rpt file? Upgrade and you won't care.

In version 2.10, we’ve made some replacements and additions we think you’re going to love. Replacements We didn’t want XP to be lonely in retirement, so we decided to get rid of some older file formats, too. When you email a receipt, you’ll be sending a .pdf file instead of .htm. When you email a Read More

Attention Buyers: Your Life Just Got Easier

The job of the retail buyer is a challenging one.  Figuring out what to buy to keep a store stocked with profitable products isn’t easy.  It’s even harder if you’re a buyer responsible for multiple locations.  If that’s you, we’re happy to announce that life just got easier with Ascend Version 2.9 and the new Inventory & Sales History Report. Access Read More

QBP Integration Update

Here’s an update on Ascend’s integration with the new QBP website: I apologize for the problems with the new integration.  We understand that ordering from one of your major suppliers is temporarily more difficult than it should be.  It’s our goal, with all software updates, that they work without issue.  Unfortunately that didn’t happen with Read More

Upgrade to Version 2.8 for QBP Integration

For the past several weeks we’ve shared many great reasons to update to Version 2.8.  Here’s another:  In the near future QBP integration won’t work from any previous version of Ascend. Temporary Integration Shutdown: QBP is moving to a new website.  The move is scheduled to begin on December 30th and to last for one week.  During Read More

The Best Productivity Enhancement in Years

“Best productivity enhancement in years!”  That’s what one our customers told us when describing this new feature.  You be the judge. Scan Serial Numbers at Receiving: Starting in Version 2.7 you can configure Ascend to automatically prompt you to scan a bike’s serial number immediately after scanning its UPC barcode.  This will allow you to quickly receive Read More