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Gift Cards

Tis the season

The end of November is considered the beginning of the holiday season in the US. Are you ready for the gift-giving season? Make sure you know the upcoming Ascend support hours, are up-to-date on Promotions, and can confidently issue Gift Cards, Gift Certificates, and In-Store Credit. Limited Support: The Ascend support line will be closed this Read More

UPDATED: Keep on giving

UPDATE: 12/15/17 3:30PM CST  The vendor file import for the Bontrager Circuit helmets below will only change vendor product descriptions. In-store product descriptions must be changed manually. We apologize for the confusion and inconvenience! Original post: 12/13/17 The holiday season is upon us, and your customers are clamoring for gifts. This week, we’re making sure you’re prepared Read More

Summer 2017 is here!

Summer 2017 is here! Update to the latest version of Ascend today. And we know you’re getting busy, so we’ve made this release focus on some back end changes meant to help provide sales floor benefits. Get the highlights, watch the overview video (below) for a peek at the new features, read our release notes Read More

UPDATED: ‘Tis the Season

UPDATE: 12/14/16 12:00PM CST  Trek has issued a voluntary recall of select Bontrager lights, including some Flare RT and Ion 700 RT models. We’ve prepared queries to help you quickly locate lights which may be affected (both in your inventory and sold to customers) and steps to best manage inspections for your claims. Learn more Read More

Out with the Old

We’ve been doing some fall cleaning to clear out the cobwebs (so we can put up our Halloween decorations, of course!), and this week we’re focusing on a few things you can do to keep your shop running smoothly. Update Ascend: The Fall 2016 version of Ascend was released last week, and nearly half of Read More

UPDATED: Spring 2016 Update FAQs

UPDATE: 05/17/2016 9:00AM CDT Due to some issues reported with the Spring 2016 version, we put a hold on new updates. Unfortunately, fixing these issues is taking longer than we expected. Because we want to get it right, rather than just quickly, we’ve decided to instead skip additional Spring updates and simply release everything (including the Read More

Updates and Integration

There are a lot of cool things to look forward to in the Spring 2016 version of Ascend, including electronic signature capture and Chip & PIN processing with the Ingenico payment terminals. Here are a couple more things to convince you to spring forward with Ascend’s Spring 2016 version. Introducing Integrated Gift Cards: In the Spring Read More

Who’s Ready?

The Spring 2016 version of Ascend is almost here! And we’re doing our best to keep you in the loop on everything spring. This week we’re sharing previews of a few more of the gems you can expect on March 29th, along with some setup instructions that will ensure your store is ready for the update. Product Read More