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Spring Showers Bring Summer Flowers

The Summer 2016 version of Ascend will be here before you know it. While the Spring release got off to a rocky start, we’ve ironed out the kinks and added some great additional features.

The Ol’ Switcheroo: How many times have you chosen one of the five John Smiths in your system for a transaction, only to realize (after you’ve already started adding sales items, of course!) that you picked the wrong one? Never fear – now, changing the customer associated with a transaction is just a click away! Select the Customer menu > Select, or press F11 on your keyboard.

Just remember: the customer can only be changed while the transaction is still open or on the same date it’s closed, and cannot be changed if a customer-reliant payment (gift certificate, in-store credit, or purchase on account) has been taken.

Honor Customers’ Preferences: Are you participating in the Trek Connect Retail Marketing (TCRM) program? The TCRM Unsubscribe List report in Ascend Online Reports (AOR) gives you a list of your customers who have unsubscribed from your email list in a date range. Export this list to an Ascend-friendly version and quickly update your customers’ communication preferences. For step-by-step instructions, see the Trek Connect Retail Marketing: Report on Sales topic in our online help.

Credit Card Security: Recently, there have been some reports of “skimmer” devices attached to Ingenico iSC250 payment terminals at a large, big-box retailer. While this type of fraud isn’t new, and requires direct access to your hardware, here are a few things you can do to prevent it:

Trek Summer Sale: Are you participating in Trek’s Summer Sale promotion? Both the bikes and P&A are available in the Trek Sale Wizard now. While Trek will be promoting the sale pricing on their website starting June 9, the Sale Wizard promotions are set to the official sale dates of July 8-18. However, if you wish to offer early sale pricing, you can adjust the date range after downloading.

June Sales Specials: This month, get $35 off of a Zebra LP2824 Plus label printer or $50 off a Zebra LI4278 cordless scanner. We even have a few refurbished LI4278 scanners for just $350. Email sales@ascendrms.com to order yours today. And be sure to keep an eye on our Ascend Hardware Sales page for the latest monthly deals!

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