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February 12, 2019 Hardware, Version Updates, Windows Erin

If you’re snowed in like all of us in Wisconsin this week, you might find yourself with a little extra downtime. Which sounds like the perfect time to make sure your computers are at the top of their game! This means you’re running the December 2018 version of Ascend, working on Windows 10 machines, and have an up-to-date version of SQL on your server.

Run with December 2018: Over 80% of our retailers worldwide are on the December 2018 version of Ascend (or a later version for our Beta testers!). Are you one of them? If you’re not, now is the time to catch up! With updates to customer records, reservations, and multistore transfers – and access to the new and improved reporting platform called Ascend HQ – there’s a lot to love in December 2018.

Get ready for March 2019: Another reason to update now is that we’re only a month away from our release for the March 2019 version of Ascend! If you’re skipping versions of Ascend, it’s easy to get overwhelmed by all the changes that happened while you were away. The first release of 2019 is coming to a computer near you on Tuesday, March 19th and it’s bringing more reporting power in AscendHQ, updated Trek product registration, improved customer notifications, and more. Stay tuned for more information about the March release!

SQL 2012 is so 7 years ago: If your server computer is running Microsoft SQL 2012 or an earlier version of SQL, please reach out to Ascend Support at help@ascendRMS.com and schedule an update. You need to be updated to run the March 2019 version of Ascend!

And Windows 7 is even older!: Believe it or not, Windows 7 is 10 years old this year – and recently became unsupported by Microsoft. Ascend plans to stop supporting it this year as well. If any of your computers (server or client machines) are still on Windows 7, it’s time to check out your options to update them. Contact Ascend Sales at sales@ascendrms.com to learn more.


Stay ahead

February 11, 2019 Hardware, Version Updates Erin


Update to December 2019

start talking March 2019 update

SQL 2012 or older update

Windows 7 update


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