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ACN

A little help from my friends

The Ascend support line will be closed briefly Friday morning, but there are a lot of great resources available to help out while we’re away! From videos to articles to conversations with other retailers, we’ve got a resource type for everyone. Limited support: The support line will be closed from 9:00am to 10:15am CST on Friday, July 20th for an all staff Read More

Stay in the loop

You know you can always reach the Ascend team by phone, but that’s not your only option! There are a lot of other ways to stay connected. Ascend is active on several social media platforms, making it easy for you to connect with Ascend – and with other Ascend retailers. Share and learn on UserVoice: UserVoice Read More

Did someone say “update”?

This week we’ve got some news on our latest update, a new group on the ACN to help with vendor update notifications, and information on outdated hardware. Plus, our October Hardware Sales specials. Read on to learn more. New season, new version: The Fall 2016 version of Ascend is quickly becoming the most installed version in Read More

Let Us Have It

Feedback is very important to us. It’s the only way we can continue to improve the application, resources, and services we provide. And we take it seriously! So, we ask that you take a minute after your support call to let us know how we did. Don’t have time to fill out  our survey right Read More

Connect

We value your feedback. That’s why we use several channels to engage our customers and provide a platform to raise concerns, ask questions, and get the answers you need to run a more efficient business. Read on to learn some of the ways you can minimize noise and maximize your attention on the things you care about. Cast Your Read More

Your Gateway to Success

We try to incorporate all the tools you need for your business into Ascend.  We understand it’s efficient to have everything in one place.  But sometimes it isn’t possible or practical.  When it isn’t, we want to make sure Ascend is an easy gateway to those tools. In Version 2.9, due out on March 18th, we’ve Read More