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Ascend Customer Network

A little help from my friends

The Ascend support line will be closed briefly Friday morning, but there are a lot of great resources available to help out while we’re away! From videos to articles to conversations with other retailers, we’ve got a resource type for everyone. Limited support: The support line will be closed from 9:00am to 10:15am CST on Friday, July 20th for an all staff Read More

Stay in the loop

You know you can always reach the Ascend team by phone, but that’s not your only option! There are a lot of other ways to stay connected. Ascend is active on several social media platforms, making it easy for you to connect with Ascend – and with other Ascend retailers. Share and learn on UserVoice: UserVoice Read More

Spring has Sprung!

Spring has sprung and so has Ascend Version 2.9!  We released the latest version this past Tuesday night (3/18).  Over 400 locations have updated.  If you haven’t yet, there are plenty of reasons to do it now. Read All About It:  We’ve been blogging about the reasons to update since the end of January.  Here’s Read More

Your Gateway to Success

We try to incorporate all the tools you need for your business into Ascend.  We understand it’s efficient to have everything in one place.  But sometimes it isn’t possible or practical.  When it isn’t, we want to make sure Ascend is an easy gateway to those tools. In Version 2.9, due out on March 18th, we’ve Read More

3 Tasks To Improve Your Business This Week

As Autumn approaches you may find yourself with some extra time to focus on improving your business.  Here are 3 simple tasks you can complete this week: Download our new QuickBooks Health Assessment:  Download this new assessment tool and answer the questions to determine how well you’re managing your Ascend and QuickBooks data.  Register for Inventory Fantasy Read More

Top 5 #TrekWorld Topics

We had a fantastic time at #TrekWorld visiting with our great customers.  Here were the Top 5 conversation topics: Financial Discipline:  The seminar of the week was John Burke’s “7 Keystone Habits for Successful Dealers”.  Keystone habit #1 was “Financial Discipline”:  You should have a 2014 budget by the end of this year.  You should be Read More

The End of Cash Drawer Carpal Tunnel

For years employees have been closing the Ascend cash drawer at the end of every transaction, whether they actually needed to put something in the drawer or not.  With Version 2.6, those days of “Cash Drawer Carpal Tunnel” are over.  You can now define which payment types will open the cash drawer.  To set this Read More

On Sale Improvements & Release Update

Last week we announced we’re back to providing you improvements in Version 2.  See below for more details about what’s coming your way. On Sale Improvements: The On Sale function in Ascend has always been a great tool for you to automatically discount specific products at point of sale for a set date range.  We’re Read More

Ascend Business Update

Welcome New Customers! It’s been a busy year getting new customers online with Ascend.  So far we’ve welcomed nearly 100 locations to the family.  We’re glad to have you with us.   Ascend Version 2.6: We’re happy to announce that Version 2.6 will be available for early release on Monday night (6/24).  It’s been running in Read More

Go beyond the point of sale

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Easily set, measure, and track goals and performance while continually forecasting for the future with Ascend. Click here to request your demo today.