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The Fourth of July holiday is coming up fast here in the US! That also means we have some holiday support hours coming up. Stay on top of summer by adding our limited support hours to your calendar and signing up to update to the May 2020 version of Ascend today. Limited support: The Ascend Read More
The Winter 2017 version of Ascend is finally here! Winter is bringing you some holiday goodies – including a new Purchase on Account workflow, some sweet Purchase Order updates, and it’s all topped off with shiny new Transaction Open messages. Speaking of holidays, take a moment to see what’s up with TCRM holiday coupons and Read More
This week is Thanksgiving in the US, and we’re getting a head start on #thankfulthursday. When you partner with Ascend, you get access to top-notch support provided by people who eat, sleep, and breathe independent retailer success – and our support team is willing to go above and beyond to take care of you! Thankful Read More
Fall is fast approaching, and here in Wisconsin, the weather’s starting to show it. Labor Day, back-to-school, new product models, and the Fall 2017 version of Ascend are all right around the corner! Read on to make sure you’re prepared for the new season. Labor Day support: The Ascend support line will be closed Monday Read More
The weather is warm, the beers are cold, and the fireworks are coming! That also means we have some holiday support hours coming up. And, since summer is officially in full swing, make sure your Ascend database is keeping up with the times by updating to the Summer 2017 version. Holiday hours: The Fourth of Read More
Memorial day is just around the corner in the US – signaling the end of a rainy spring and the beginning of a (hopefully!) sunny summer season. We have a couple items to add to your calendar: our holiday hours next week and the upcoming Summer Ascend release. Limited support hours: Next Monday (May 29th) is Memorial Read More
This year brought a lot with it – including some nifty updates to your retail management system. Read on to learn about how to best wrap up 2016 and make sure to review our holiday hours. Backup: All versions of Ascend since Summer 2015 allow you to schedule your nightly backups. However, your end-of-the-year backup is one you may want Read More
The holidays are here! We know you’re excited, but before you start opening your gifts, check out these goodies from Ascend. Take some time to write down our holiday support hours, watch the Winter Webinar (and then update to Winter 2016), and learn about the Bontrager light recall. Holiday Support Hours: There are a lot of holiday hours coming Read More
UPDATE: 11/23/16 11:00AM CST We’re happy to report that we’ve received an “all-clear” notice from Chase Paymentech™. Wells Fargo cards should now be processing normally on your Ascend system. The issue was traced back to an update that Wells Fargo made last Thursday to their payment systems. Unfortunately, the change ended up negatively impacting all Read More
Hooray! Summer 2016 launches today! Here’s what you need to know to get updated to the newest version – along with information on our upcoming holiday hours and brand-new help site. Not to mention one last chance to check out our June hardware sale. Summer 2016 Release: Summer 2016 became available today (June 28th, 2016). If Read More
