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Multi-store

Summer is here!

June 21 is officially the first day of summer in the northern hemisphere – but here in Ascend, we’re celebrating a few days early with the release of the June 2018 version on June 19! Normally, we try to keep our summer releases focused on fixing bugs and improving back-end performance (since we know it’s Read More

Your update is ready

It’s update week! Have you downloaded the latest version of your favorite retail management system yet? Read on to learn more about what to expect, trekbikes.com availability information and preparing for Trek Fest. Be more efficient: Spring 2018 brings the final phase of our legacy multi-store service retirement. That means we’re reallocating resources and tweaking Read More

Spring forward

The weather may be having trouble making up its mind, but spring will be here before you know it! The Spring 2018 version of Ascend was released to beta and early release retailers on February 28. It will be available to everyone else on March 20 – so get to know our new features this Read More

Meet Stratus

Your update to Spring 2017 is finally here! Update starting  Tuesday, March 28th and learn more about scheduling your upgrade to Stratus, our new multi-store backend platform. Spring is here: The Spring 2017 version of Ascend has a lot to offer: tracking information for Special Orders, updated Work Order large receipts, Ingenico firmware updates that let you accept more cards, and Read More

UPDATED: Don’t Get Hung Up

UPDATE: 7/22/2016  2:13 PM CST We’ve receiving reports on the support line that some customers aren’t recognizing a new instance where payments are being declined. If ignored, transactions are not successfully completed and payment isn’t received. Read on to learn how to make the most out of the new security standards meant to protect your Read More

Your Single Source of Truth

If you’ve been keeping your eye on our blog over the last month, then you know that the Spring 2016 version of Ascend is just a few weeks away. The entire team is excited to share all of the new additions we’ve made and this week we’re going to take a closer look at a Read More

Multi-Store Service Outage? FAQ!

We’re making some changes to our infrastructure by updating our multi-store services. Unfortunately, it’s not as easy as flipping a switch. To help avoid any confusion, we’ve put together a short list of frequently asked questions. When will you be performing the upgrade? On Monday July 13th, 2015 starting at 6 AM Central. Who is Read More

Ascend Version 2.2 Preview

The next update to Ascend will be available this month.  We’re very excited about the new features in Version 2.2: We’ve totally revamped the On Sale process in Ascend.  We’ve created a new screen for adding items to an On Sale.  Dealers with multiple locations will now have the ability to download On Sale records Read More