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If you’re like many retailers in much of North America, the traffic in your store is probably starting to drop off fairly significantly. If you’re in the northern portion of the continent, you might be able to switch over to your winter sports season – or if you’re in the southwest, you might just be Read More
If you’re like many retailers in much of North America, the traffic in your store is probably starting to drop off fairly significantly. If you’re in the northern portion of the continent, you might be able to switch over to your winter sports season – or if you’re in the southwest, you might just be Read More
Trek recently announced a new recall, Wisconsin is running a “sales tax holiday” before school starts, and the Trek 2018 Summer Sale ended on July 30. There’s a lot going on this week for Ascend retailers, so we’ll make sure you’re up to speed on everything you need to know! Limited support: The support line Read More
By now, your season is probably in full swing – and now that customers are out and about in the great outdoors, their equipment probably needs some TLC and your service center is bustling. This week, we have a few tips to keep things humming along. Hotfix incoming: Retailers have been quick to adopt the Read More
UPDATE: 4/20/18 4:30 PM CST Four products were inadvertently missed in the Trek Update files. We have now added these products to both the vendor files and the Labels to print query. UPC Part Number Description MSRP ADVMSRP 601479678532 550999 X-Caliber 7 WSD 13.5 650b Matte Solid Charcoal $879.99 $939.99 601479678549 551000 X-Caliber 7 WSD Read More
The weather may be having trouble making up its mind, but spring will be here before you know it! The Spring 2018 version of Ascend was released to beta and early release retailers on February 28. It will be available to everyone else on March 20 – so get to know our new features this Read More
The groundhog may have seen his shadow, but we’re still getting ready for spring. This week, take some time to do a little housekeeping to ensure you’re prepared for whatever the season brings. KHS part number updates: KHS has changed a large number of part numbers in their system in order to allow for product Read More
For most of the country, January is a pretty slow time in terms of sales. But that makes it a great time to focus on the aspects of your business that tend to fall to the wayside when the busy season hits. This week, take some time to make a plan to get the most Read More
UPDATE: 12/15/17 3:30PM CST The vendor file import for the Bontrager Circuit helmets below will only change vendor product descriptions. In-store product descriptions must be changed manually. We apologize for the confusion and inconvenience! Original post: 12/13/17 The holiday season is upon us, and your customers are clamoring for gifts. This week, we’re making sure you’re prepared Read More
Boss’s Day was October 16, and this week, we’ll help you learn to be the boss of your service center by turning on the new technician scheduling settings. Schedule work orders by date: Over 80% of our retailers worldwide have upgraded to Fall 2017. But only a small fraction of those retailers are taking advantage Read More
Fall is fast approaching, and here in Wisconsin, the weather’s starting to show it. Labor Day, back-to-school, new product models, and the Fall 2017 version of Ascend are all right around the corner! Read on to make sure you’re prepared for the new season. Labor Day support: The Ascend support line will be closed Monday Read More
The seasons are marching on, and they’re bringing lots of change with them. This week, we’re covering a few things you can do to keep your store ready to go throughout the summer. TCG quarterly price update: Last week, Trek released their latest quarterly price update. The In-Store Pricing report on Ascend Online Reports (AOR) allows Read More
