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Happy New Year

New Year, new reports, new best practices! 2021 is just around the corner. Do you have a new year’s resolution yet? If not, we recommend putting the Ascend Retail Profit Machine metrics on your to-do list! Limited support: The Ascend support line will be closed for the New Year’s holiday on Thursday December, 31st and Read More

Happy Holidays

The holidays are almost here! We know you’re excited for a break, but there’s still some work to do before the celebrations start. Update your notes (and then check them twice) to make sure your whole team knows the upcoming limited support hours and changes to UserVoice. Limited support: The Ascend support line will be Read More

Information overload

You’ll want to sit down for this one! From a new Ascend University contest to TCRM campaigns and a Dexter outage, there’s a lot going on this week in the Ascend world. No tricks, just treats: Do you like food? Do your coworkers like food? And do you like your coworkers? Excellent – because one Read More

The sale of the summer

The Trek Summer Sale starts this week! Are you ready for it? We’ve got the resources you need right here. It’s also the final days of our Sherpa contest! Make sure you’re up-to-date in Ascend University for a chance to win an Xbox One S. Trek Summer Sale: Take advantage of Trek’s Summer Sale – with sale Read More

A little help from my friends

The Ascend support line will be closed briefly Friday morning, but there are a lot of great resources available to help out while we’re away! From videos to articles to conversations with other retailers, we’ve got a resource type for everyone. Limited support: The support line will be closed from 9:00am to 10:15am CST on Friday, July 20th for an all staff Read More

Fire up the grill

It’s a busy week here at Ascend as we all prepare for the long weekend. There’s meetings to have, grills to set up, and brats to cook here in Wisconsin. Memorial Day is just around the corner! Make a note of upcoming support hours, check out our newest videos on Ascend U, and (if you’re Read More

We’re off to meet the wizard

The Spring 2018 version of Ascend is bringing a lot of cool new features to a desktop near you. Coming next week, on Tuesday, March 20th, spring brings an update to On Sale, a modified locked transaction notification, and much, much more! The Wiz: The On Sale section of Ascend has been renamed to the more common Read More

Become an AU Sherpa

Ascend makes it easier for you to capture customer data, manage your inventory, and make business decisions based on reliable numbers. And that means there’s a lot to learn if you want to unlock its full potential. That’s why we’ve made it easy for you and your team to learn everything you need on Ascend University. Read More

Grab your sunglasses

Memorial day is just around the corner in the US – signaling the end of a rainy spring and the beginning of a (hopefully!) sunny summer season. We have a couple items to add to your calendar: our holiday hours next week and the upcoming Summer Ascend release. Limited support hours: Next Monday (May 29th) is Memorial Read More

One Step At A Time

There’ve been a lot of changes recently, so this week we’re hoping to show you how Summer 2016 helps you simplify. Learn about a couple of ways we’re doing that with receipt logos and how we’ve updated the easily-accessible Customer Multi-Store History Report. Plus, don’t forget about our hardware sales this month! One Stop Shop for Receipt Read More

Ascend What?

Unless you’ve been living under a rock, you probably already know that Ascend Analytics received a major overhaul earlier this week. Not only does it look fresh-to-death, but it puts more of your data to work. Basically: it’s beautiful, more powerful, and easier to use. And yet we still get calls from many retailers who Read More

Power your business with Ascend and Analytics

Before we talk about Analytics, here’s another plug for Version 2.2.  Since we released it last Monday, over 250 locations have updated.  If you didn’t attend one of our webinars, click here to view a recording.   Please note that 2.2 has an upgraded PIN pad interface.  It does not support serial port connections.  Only USB PIN Read More