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Videos

Swing into action

Start the year right with some superhero training on Ascend University (and a chance to win BIG!), dusting off the cobwebs on your old accounts (or creating some new ones!), and using your spidey-senses to get insider information on Trek’s new B2B website being launched this year. Win to play: We’ve got some new videos on Read More

Break out the popcorn

On a cold winter day, it’s tempting to just switch on the TV and zone out until spring. But that’s not usually a realistic option! This week, we’re here to help bring a little of that low-key feeling to your workday with three new videos on Ascend University. So grab a snack, sit back, and Read More

Thankful for our team

This week is Thanksgiving in the US, and we’re getting a head start on #thankfulthursday. When you partner with Ascend, you get access to top-notch support provided by people who eat, sleep, and breathe independent retailer success – and our support team is willing to go above and beyond to take care of you! Thankful Read More

Here to help

There’s a lot to learn with Ascend. To help you make the most out of your retail system, we’ve worked hard to bring you help beyond the phone. This week, we’re highlighting some support channels where you can find new help topics and updated videos any time of day (or night)! More than a forum: UserVoice allows Read More

Would You like a Gift Receipt for That?

The holidays usually mean two things for retailers: big sales and the need for gift receipts. Tackle both with Ascend version 2.12 and the new features it brings to help make this holiday season your most successful ever. We’ve made it easier to print product labels and included new receipt default settings to make gift and email receipts a Read More

For Every Product, There is a Category

Categorizing products isn’t always easy, but it is important for every retailer. Not only does it make for a more organized database, but it affects reporting, helps narrow search results, and allows you to create a complete cycle count schedule. To help get all of your items properly sorted, we’ve made it faster for you to categorize Read More

Introducing Ascend Customer Groups!

Version 2.12 is almost here.  It’s available now for our Early Release retailers and will be available to everyone on December 9th.  With this latest version we’re excited to introduce Customer Groups.  For a quick preview of this new feature, check out this video from Ascend’s Product Manager, Luke Natvig. The Power is in Your Read More