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Yammer

Back to the Ascend basics

With the busy season right around the corner, now is the time to start thinking about seasonal staff. Whether you have returning staff members or brand-new employees, they might need some help with their Ascend basics. Getting started in AU: When you add new staff members, help them set up an Ascend University (AU) account so they Read More

Stuffed with Orders

We hope you had a wonderful Thanksgiving weekend full of good food and lots of sales. But this is just the beginning of the holiday season! In preparation for the holidays and the Winter 2016 release next week, let’s talk about Vendor Order updates. It’s Coming: The Winter 2016 version of Ascend will be available to all Read More

Did someone say “update”?

This week we’ve got some news on our latest update, a new group on the ACN to help with vendor update notifications, and information on outdated hardware. Plus, our October Hardware Sales specials. Read on to learn more. New season, new version: The Fall 2016 version of Ascend is quickly becoming the most installed version in Read More

Let Us Have It

Feedback is very important to us. It’s the only way we can continue to improve the application, resources, and services we provide. And we take it seriously! So, we ask that you take a minute after your support call to let us know how we did. Don’t have time to fill out  our survey right Read More

It's Kinda Like Facebook

Last week’s post gave a general overview of all the ways you can connect with our team and other Ascend users. This week we’re taking a closer look at Yammer, which hosts the Ascend Customer Network (ACN). If you’ve visited our invite-only social networking site, you’ve probably noticed that it functions much like THE social network: Read More

Your Gateway to Success

We try to incorporate all the tools you need for your business into Ascend.  We understand it’s efficient to have everything in one place.  But sometimes it isn’t possible or practical.  When it isn’t, we want to make sure Ascend is an easy gateway to those tools. In Version 2.9, due out on March 18th, we’ve Read More

Ascend Business Update

Welcome New Customers! It’s been a busy year getting new customers online with Ascend.  So far we’ve welcomed nearly 100 locations to the family.  We’re glad to have you with us.   Ascend Version 2.6: We’re happy to announce that Version 2.6 will be available for early release on Monday night (6/24).  It’s been running in Read More