Ascend is a retail management system designed specifically by Trek for independent retailers. By providing a wide variety of features, services, and the best support in the business, Ascend helps owners worry less about managing and more about what really matters – your business.
And with full access to everything Ascend has to offer, success is an easy thing to track. Besides the built-in reports that deliver on-demand information, Ascend Analytics enables users to create a goal-driven business that is managed with data.
Easily measure, set, and track goals and performance while continually forecasting for the future. And because Ascend Analytics is cloud-based, you can do it all right from the comfort of your own home.
Access up-to-the-minute sales and stock reports from any of your workstations, without ever leaving the app.
Ascend Analytics makes it easy to set, measure, & track goals & performance while continually forecasting your future
Be bigger than your store. Ascend’s eCommerce Integration allows customers to see what’s in stock and place orders right from your website for efficient processing and tracking.
3rd Party Integration
Ascend integrates with a variety of third-party tools and services to help make running your business a breeze.
Have more than one retail location? With our Multi-Store functionality, you can easily manage stock, view transaction history, share pricing information, and even set categories from a single store.
Forget about keying in product data. We work directly with suppliers to provide comprehensive product lists – allowing you to import up-to-the-minute records for thousands of products with just a few clicks.
When you partner with Ascend you get access to on-call support provided by people who eat, sleep, and breathe independent retailer success. And if you run into trouble during nights or weekends, we also have an emergency line to get you back up and running.
We’re committed to helping you get the most out of your system and that includes everything from getting you set-up with a personal install specialist to delivering quarterly releases that improve and enhance system use.
Ascend understands your needs as an independent retailer and we’re committed to helping you get the most out of your systems and your business. Our astute training and documentation teams offer a variety of resources to suit every employee.
Whether it’s training videos, webinars, online help, or on-site, interactive training events, you’re sure to find the tools you need to unleash the full potential of Ascend.
There’s a reason we call it partnering.
Adding or changing a point-of-sale system can be quite an undertaking. That’s why we assign a dedicated installation tech to guide you every step of the way. Our installers work hard to help migrate your old data into the system and ensure you and your staff are properly trained to make the transition to Ascend as smooth as possible.
Best System. Best Support. That’s our motto. And we’re consistently reminded by our retailers that Ascend Support is the best in the business. Our team is readily available to answer your phone calls and emails during the weekday, or on-call in an emergency during nights, weekends, and holidays.
Our astute training and documentation teams offer a variety of resources to suit every employee. Access these resources from work or home, anytime – day or night- right from the comfort of your shop.
Join us for a few classes as you go through interactive training modules meant to shape you up to be a retail management pro. From inventory how-to’s to register rituals, we’re sure you’ll find the tools you need to unleash the full potential of Ascend.
Connect with our Support Team and easily share solutions, discuss issues, or post relevant information regarding your system to the Ascend Customer Network on Yammer.
Use our private forum to view, create, vote, & track system improvements suggested by other Ascend users.