Update on July 23rd!

Earn and maintain your Ascend University Sherpa status through August 31st and get entered to win an Echo Show.

Manage your rental business with ease.

Robust rentals.

July 2019 includes some helpful upgrades to make it easier for you to manage your rental inventory.

Designate products for rent right from the Purchase Order and maintain a clear serial number record for high-dollar items. Plus, you can now include your custom rental agreement on customer receipts.

Enjoy improved bookkeeping features.

Tidy books. Clear profits.

Accountants, rejoice - the newest version of Ascend allows users to deliver reports in PDF format, manage Auto-run for the Activity Summary Report, and add custom Inventory Adjustment Types.

Plus, we've updated our QuickBooks export to make it easier and more reliable.

Life made easier one click at a time.


Upgrades for everyone.

We had an extra month, so we made it count! July 2019 includes Super Search for Customers, a new Sales Team Analysis report on Ascend HQ, and the ability to register a Trek bicycle to someone other than the purchaser.

We also added an in-app service health dashboard allowing you to verify the connections to your local database and key Ascend cloud services.

How did we do?

Learn more about the updates included with the July 2019 version of Ascend using the video above, then share your thoughts with our team.

Your data, centralized.

Ascend HQ

Meet Ascend HQ. Users can quickly view sales overviews at a glance for one or all of their retail locations on any PC or mobile device with internet access. Easily check benchmark performance, measure key retail metrics, and plan for the future with actual location data.

Plus, it's built for the cloud! Updates are automatically applied and ready when you are.

Add texture to your traffic by leveraging data from Wi-Fi enabled smartphones with the next generation people counter by RetailNext. Paired with the power of Ascend, the Aurora is an all-in-one IoT sensor aimed at simplifying shopper behavior measurement to help you make impactful business decisions.

But it's beyond people counting. RetailNext gives you true traffic measuring that automatically excludes store staff from counts and key KPI metrics. Isolate employee paths to create interaction analytics of shoppers and sales associates that aid training and allow you to align staff to busy traffic hours - reducing unneeded costs and improving service.

We've partnered with the Listen360 Customer Engagement Platform to provide you an automated customer survey tool - a value of over $5000 per year

With Ascend integration, real-time detractor alerts, and daily email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers.

Make more connections.

Receive genuine "word of mouth" recommendations and reach more qualified prospects to help you grow.

Keep it personal as you grow.

With near real-time feedback and insights from customers, you can deliver a world-class retail service experience.

Get valuable testimonials. Listen360 can help you stream testimonials to your main and social sites building up your visible reputation.

Retail management beyond the sale

Explore our industry-leading integrations and grow your business.

Take full advantage

Stay sharp with our interactive training modules. Visit to watch short video tutorials, then use our interactive modules to test your knowledge.

Learn what's changed with each of our releases including new features, updated workflows, and crushed bugs.

Keep up-to-date on new releases, upcoming promos, and everything else Ascend on our blog.

Read up with Ascend's online manual. Find FAQs, support docs, and how-to instructions.

Interested in getting Ascend for your business?

Contact us today to learn more about how our full-service approach can help take your retail business to the next level.