With Ascend integration, real-time detractor alerts, and daily email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers.
Make more connections.
Receive genuine "word of mouth" recommendations and reach more qualified prospects to help you grow.
Keep it personal as you grow.
With near real-time feedback and insights from customers, you can deliver a world-class retail service experience.
Get valuable testimonials. Listen360 can help you stream testimonials to your main and social sites building up your visible reputation.
"Listen360 gives us a clear view of our business through our customers' eyes. It has helped us uncover opportunities to improve our business as well as see where we provide an exceptional customer experience."
Extend your personal touch
Retail businesses are heavily dependent on personal connections. Listen360 and their customer listening tools can stretch your personal touch beyond the sales floor to keep your customers happy and return business flowing.
You don't need a huge a budget to stand out to potential customers. Use Listen360 to leverage customer feedback to build credibility and trust online - including your website and Facebook. Best of all? It happens automatically.
Extra star reviews of your business mean a better and more robust online reputation—they also help new customers find and vet you. Listen360 primes your reviews for social media uptake that conforms with the strict publishing criteria used by sites like Google and Yelp!, so more reviews of your business are published and seen by prospects.
It can take a lot of effort to produce reliable financials. Even with all the data, it's not always easy to determine action. Let our certified team of QuickBooks® ProAdvisors help take the guesswork out of bookkeeping.