Engage your customers with ease.

Improve your customer service, build better customer relationships, and increase your reviews and recommendations with Listen360.  Now included with your Ascend subscription.

Not on Ascend?

Retail management beyond the sale

We've partnered with the Listen360 Customer Engagement Platform to provide all Ascend subscribers an automated customer survey tool - a value of over $5000 per year

With Ascend integration, real-time detractor alerts, and daily email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. The best part? There's no extra cost. Enable today!

Make more connections.

Receive genuine "word of mouth" recommendations and reach more qualified prospects to help you grow.

Keep it personal as you grow.

With near real-time feedback and insights from customers, you can deliver a world-class retail service experience.

Get valuable testimonials. Listen360 can help you stream testimonials to your main and social sites building up your visible reputation.

"Listen360 gives us a clear view of our business through our customers' eyes. It has helped us uncover opportunities to improve our business as well as see where we provide an exceptional customer experience."

Make marketing easier

You don't need a huge a budget to stand out to potential customers. Use Listen360 to leverage customer feedback to build credibility and trust online - including your website and Facebook. Best of all? It happens automatically. 

Keep a steady stream of reviews

Extra star reviews of your business mean a better and more robust online reputation—they also help new customers find and vet you. Listen360 primes your reviews for social media uptake that conforms with the strict publishing criteria used by sites like Google and Yelp!, so more reviews of your business are published and seen by prospects.

And that's just the beginning

We're working hard to bring you all the tools you need to conquer retail and are excited to continue adding more value to your Ascend subscription. 

Visit listen360.com to learn more about our new service partner. 

Still doing your own books?

It can take a lot of effort to produce reliable financials. Even with all the data, it's not always easy to determine action. Let our certified team of QuickBooks® ProAdvisors help take the guesswork out of bookkeeping.

"I have gone from struggling... to being able to know my data and books are kept up 100% of the time by qualified people who understand the bike industry."

Shawn Tevendale - Blue Ridge Cyclery