Full service retail solutions made for you
Ascend is a retail commerce platform built for bike shops. Retailers worldwide use our point-of-sale products and services to easily set, measure, and track goals and performance while continually forecasting for the future.
Get started in 3 easy steps
From inventory management to bookkeeping services and analytics, stop dealing with half-baked solutions that treat bicycle retail as an afterthought and start exploring the ways Ascend brings it all together.
Plus, Ascend comes with the best support in the industry and includes all the tools you need to save your business time and money. Add our integrated services and you’re unstoppable! Get started in just 3 easy steps:
Request a demo
Let us help you grow. Learn more about how our products and services can help you save time and money.
Install the system
Upgrade your workflow and train your staff and installation teams. We’ll be there at every turn.
We’re here to help you focus on what matters most: your business. Rest easy knowing our industry-leading support team is only a call or click away
Everyone on staff at Ascend is knowledgeable and friendly and always helpful.
Amber Mellano, Bicycle Vibe
Intuitive, straightforward system of maintaining inventory and work orders. Flexibility to import/export data with Excel. Great support.
Nick Dahl, Motorless Motion Bicycles
Ready? Let's go!
Getting started with a new system doesn't have to be a chore. Choose between our on-site or remote install options and our team will guide you through the process from day one.
Whether you're opening a new store or upgrading your current system, our on-site installation option allows custom hardware setup, vendor imports, and hands-on best practice training for your entire team.
Handy with a mouse? That's all it takes with our remote option. We'll ship everything you need to get started, guide you through install, and meet with you regularly as you prepare to go-live on Ascend.
Modern solutions for bicycle retail
Meet the features that help simplify your business
Ascend makes it easy to create and manage quotes, layaways, sales, and special orders directly from any workstation. Once the customer is ready for checkout you can process credit, debit, and gift card payments without the fuss.
Access the world’s most advanced inventory workflow with Ascend. Use our mobile app to verify your location data and accurately track and maintain product inventory at your store.
From remote product look-up to multi-store transfers, Ascend has everything you need to manage your retail business – whether you have a single location or hundreds.
Use our built-in integrations to simplify your workflow and reach more customers
Do more with powerful integrations
With built-in Trek and QBP vendor integrations, Ascend allows you to effortlessly check product availability, process purchase orders, and register products all from one place.
Engage your customers with ease and make marketing easier. Listen360 helps improve your customer service, build better customer relationships, and increase your reviews and recommendations.
Turn online buyers into lifetime customers. Allow customers to buy or reserve products on Locally.com, your own website, social channels, and brand sites like trekbikes.com. All of it powered with your Ascend data!