Retail management,

for the pros.

Easily set, measure, and track goals and performance while continually forecasting for the future.

As a business owner, you've got enough to worry about. Contact us today to learn more about how our products and services can be custom fit to help save you time and grow your business.

Request a demo


Easily upgrade your system and train your staff with help from our support and installation teams. We'll make sure everything is in place when the doors open, so you don't have to. 

Install our system


With the best support in the business, you can rest easy knowing we're only a call or email away. From basic troubleshooting to custom report building to bookkeeping and more, we're here to help you succeed.

Conquer retail


"Intuitive, straight forward system of maintaining inventory and work orders. Flexibility to import/export data with Excel. Great support."

From remote product look-up to multi-store transfers, Ascend has everything you need to manage your retail business - whether you have a single store or twenty.

Multi-store made easy.

Quickly view inventory levels and set categories at all retail locations from anywhere. And when you need help, our inventory pros are standing by.

Inventory management

Need more product? Easily complete or request transfers from your multi-store environment and have Ascend take care of the rest.

Multi-store transfer

Forget about keying in product data. Our vendor spreadsheets combined with Ascend's cloud-sharing infrastructure allows you to easily share pricing information. 

Database maintenance

With individual customer association, touch-point tracking, and real vs. estimated work time recording, your staff can better identify bottlenecks and streamline tech center duties.


your work orders

Multiple repair items on a single work order

Productivity tracking

Integrated SMS and email customer commuinication

Online reporting of work order history by serial number across multiple locations

More than a POS

Your data, centralized.

Our new cloud-based management console provides an interactive dashboard to help owners and managers keep a pulse on their business. Access metrics on any PC or mobile device with internet access.

Engage your customers with ease.

Improve your customer service, build better customer relationships, and increase your reviews and recommendations with Listen360. 

Now included with your Ascend subscription.

Retail management before

the sale.

Aurora simplifies shopper behavior measurement with an all-in-one device built for the future of retail. Integrate your Ascend system with the next generation IoT devices.

On-site system installation

Remote system installation



Whether you're opening a new store or upgrading your current system, our on-site installation option allows one of our team members to help you set-up your hardware, import your vendors, train your team, and build your product database right in-store.

Handy with a mouse? Then our remote installation option might be for you. We'll ship you everything you need to get started, then help guide you through the installation process remotely using desktop sharing software. Plus, we'll meet regularly over the phone to ensure you're ready for sales when the doors open.

Starting with a new system doesn't have to be a chore. Choose between an on-site or a remote install and our team will guide you through the process from day one.

Ready? Go.

Check out our latest video walkthrough

We update quarterly and our videos help you stay up-to-date.

Ascend University

Join us for a few classes as you go through interactive training modules meant to shape you up to be a retail management pro.

Online Help

If video aren't your thing, we've got downloadable setup documents in addition to our ever-growing online help topics accessible anytime.

Technical Support

Our team is readily available to answer your questions during the weekday. emergency during nights, weekends, and holidays.

Installation Support

Our installers work hard to help migrate your old data into the system and ensure you and your staff are properly trained to make the transition to Ascend as smooth as possible.

Ascend understands your needs as an independent retailer and we’re committed to helping you get the most out of your systems and your business. Our astute training and documentation teams offer a variety of resources to suit every employee.

Best system. Best support.

Order. Track. Sell.

We've got everything you need to manage the daily tasks that help you reach your long term goals. Contact us today to learn more about how our full-service approach can help you take your business to the next level.