See what others are saying.

Your success is our goal. Learn how customers from around the world feel about using the best retail system backed by the best support around.

300+

ONLINE HELP TOPICS

1400+

RETAIL LOCATIONS

150+

VIDEO TRAINING MODULES

Robbie Mott

"When I talk to other retailers, I always tell them Ascend Support is hands-down the best."

Tom Bisel

"Love this system, one of the best business decisions I have made."

Join thousands of outdoor retailers worldwide

Ascend is made specifically for outdoor retailers. Easily set, measure, and track retail goals and performance while continually forecasting for the future. Plus, it comes with the best support in the industry and includes the tools you need to save your business time and money.

Request a demo

See what everyone is raving about. Learn more about how our products and services can help your business grow.

Install in the system

Upgrade your workflow and train your staff with help from our support and installations teams. We'll be there at every turn.

Conquer retail

With the best support in the business, rest easy we're only a call or click away. So call us or send a message. We're here to help. 

Rich Cusick

"Ascend keeps my daily, monthly and yearly reporting with ease. Helping me maintain inventory count and margins - making me more profitable."

Tenzing

David Sanborn

As a multi-store chain, I have a dedicated buyer. Without Ascend, I’d need two or three people to do that same job.

Amber Mellano

"Everyone on staff at Ascend is knowledgeable and friendly and always helpful!"

Every business is different. Our installers work to identify your personal needs and help make your transition a breeze. We'll help you transfer customer accounts, verify inventory levels, import vendor files, and connect your system to any of our integrated services. 

It's starts with the basics.

1

A dead PC shouldn't ruin your weekend. That's why we've got emergency support techs standing by nights, weekends and most holidays.

Emergency support, live.

2

Ascend also provides client specific virtual training in addition to on-site work. We'll coach your team on retail best practices or perform your inventories to ensure accurate reporting.

Inventory advice from the pros.

3

Services that make a difference

Help your techs track service touch-points, create tickets, and improve turnaround time. Then, turn your work order into branded invoices and receipts.

Work Orders Made Easy

Quarterly Updates

We're constantly working to improve your retail experience. That's why we're committed to bringing you four meaningful updates every year.

Analytics & Reporting

Adjust buying strategies, track customer performance, and identify treads using Ascend's built-in reports and cloud-based analytics portal.

We're focused. From inventory prep and data migration during your install to best practice training. Our support and service teams have a single goal in mind: your success.

When you partner with Ascend, you get access to unrivaled phone support available 8 am to 6 pm and emergency support nights and weekends.


Plus, we've got an arsenal of support resources for learns of all types.

Let us be your map on the road to retail domination.

We can't do it without you

Check out our latest video walkthrough

We update quarterly and our videos help you stay up-to-date.

Learn how partnering with us can make a difference. Contact us today.

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