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Running into trouble? We've got you covered. Use this page to access quick links to all of our help resources.

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We've got everything you need to help you troubleshoot any problem. Use the links below to get started.

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Important news and updates

Some things are worth highlighting. Find important Ascend news and updates below.

New retailer portal on the way

We're updating the Ascend Retailer Portal to make it faster and easier for you to access vendor product files, hardware drivers, and other POS files. 

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Ascend update available now

Update to the January 2020 version of Ascend starting on January 28th. Click below to learn more.

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RetailNext webinar recordings

Missed our RetailNext webinars? Use the link below to watch, re-watch, or share the recordings with your team!

Track meaningful analytics.

Collect customer feedback.

Make the most of your subscription

We've got all the tools to help you conquer retail. Learn more about incorporating them into your business.

Measure your in-store traffic.

Don't have enough scanners for inventory?

Upgrade to the latest

Enhanced scheduled tasks. Updated inventory process. Gear up for the end of year with January 2020.

Sign-up today to learn more about our inventory services.


From full-store physical inventory counts to best practices training, our team is standing by to help you reach your retail goals.

Advice done right.