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Use this page to access our self-help resources.

Looking for service status? Click the button below.

Read up with Ascend's online manual. Find FAQs, support docs and how-to instructions.

We've got everything you need to help you troubleshoot any problem. Use the links below to get started.

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Stay sharp with our interactive training modules. Visit to watch short video tutorials, then test your knowledge.

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Use the button below to initiate a remote access session once instructed by a member of our support team.

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Use these links to find other retailers, contact our team, and submit your ideas to help make Ascend better.

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Get help from the team by messaging us directly.

Getting ready for inventory?

Keeping an accurate inventory is crucial for any retail business. Let us help!


We’ve got an entire fleet of inventory scanners available for rent and ready to help you reduce your scan time and improve your database health.

Advice done right.

Sign-up today to learn more about our inventory services.


From full-store physical inventory counts to best practices training, our team is standing by to help you reach your retail goals.